Terms of Use
Last updated: July 2026
1. Introduction
These Terms of Use govern your access to and use of bloomxjenny.co.uk (the "Website"), including the Bloom mentorship programme, Discovery Process, and related content and community features (the "Services"). By accessing the Website or purchasing our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.
"You" / "User" means any person accessing or using the Website or Services. "We" / "us" / "our" / "Bloom" means Jennifer Davison, trading as Snapshots By Jenny under the brand name Bloom, a sole trader.
2. Eligibility
You must be at least 18 years old to use our Services. By using them, you confirm you're 18 or over, have the legal capacity to enter a binding agreement, and will use the Services only for lawful purposes.
3. Nature of Services
Bloom provides educational training materials, coaching, digital content, and community access, all for educational and informational purposes. We do not guarantee business results, income, or success — see our Earnings Disclaimer within this document at section 4.
Bloom also shares information about, and the opportunity to purchase, Enagic Kangen water systems through Jennifer Davison as an independent Enagic distributor (Distributor ID: 21000060240). This is a separate offering to the mentorship programme: Enagic products are sold on Enagic's own terms, pricing, and warranty — Bloom doesn't set Kangen pricing, doesn't make product health claims, and doesn't guarantee any income from becoming a distributor yourself. For product details or distributor terms, refer to Enagic's own materials or contact us directly.
4. No Earnings Guarantees
We make no guarantees regarding income, financial performance, or business success from the mentorship programme. Any examples or testimonials are illustrative only, represent individual experiences, and are not typical or guaranteed. Your results depend on your own effort, decisions, and external factors outside our control. We don't provide financial, legal, tax, or medical advice — seek independent professional advice where appropriate.
5. Purchases and Payment
The Bloom mentorship programme is priced at £77. Discount codes may be offered at our discretion, subject to any conditions stated when issued; they can't be combined unless stated, applied retroactively, or exchanged for cash. As a sole trader, I'm not currently VAT-registered, so prices do not include VAT. Payment is processed securely via Stripe.
6. Your Right to Cancel
If Bloom isn't for you, you can request a full refund within 14 days of purchase, no questions asked — see our separate Refund Policy for how to request one.
7. Account Access
Where the mentorship programme includes login access to materials, you receive a personal, non-transferable licence. Don't share your login credentials — you're responsible for keeping your account secure. We may suspend or terminate access where misuse occurs.
8. Intellectual Property
All content on the Website — including training materials, videos, documents, worksheets, and the Bloom name and branding — is owned by us and protected by copyright. You may not copy, distribute, share, sell, or reproduce any content without our written permission. Unauthorised use may result in legal action.
If you're a mentorship member using templates or frameworks we provide to run your own business, these remain our intellectual property and are licensed, not sold, to you.
9. Acceptable Use
You agree not to: harass other members; misrepresent information; share confidential materials outside the community; attempt to reverse-engineer or gain unauthorised access to our systems; or engage in unlawful activity. We may remove users who violate these standards.
10. Termination
We may suspend or terminate your access if these Terms are breached, misconduct occurs, or fraudulent activity is suspected.
11. Limitation of Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or anything else that can't be excluded under UK law.
Subject to the above, we're not liable for loss of income, loss of business, loss of opportunity, or other indirect or consequential losses arising from your use of the Services. This doesn't affect your statutory rights as a consumer.
12. Complaints
If you have a complaint, contact us at bloomxjenny@gmail.com in the first instance — we aim to resolve things directly and promptly. This doesn't affect your right to bring proceedings in the UK courts as a consumer.
13. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the English courts, without prejudice to your right as a consumer to bring proceedings in your own local UK court.
14. Changes to These Terms
We may update these Terms from time to time. The current version is always available on this page, with the "last updated" date shown above.
15. Contact
Jennifer Davison, trading as Snapshots By Jenny / Bloom
Email: bloomxjenny@gmail.com
Refund Policy
Last updated: July 2026
This policy applies to purchases of the Bloom mentorship programme / Discovery Process (£77, or the discounted amount if you used a code) made via bloomxjenny.co.uk.
1. 14-Day Money-Back Guarantee
If Bloom isn't for you, just let us know within 14 days of purchase and we'll refund you in full — no need to justify it, and you don't need to have avoided the content to qualify.
2. How to Request a Refund
Email bloomxjenny@gmail.com within 14 days of purchase, letting us know you'd like a refund. We'll confirm receipt and process it within 5–10 business days to your original payment method.
3. Access Termination
Once a refund is processed, your access to the mentorship platform and materials will be revoked, and your licence to use them will end.
4. What Isn't Covered
Requests made after the 14-day window, considered only at our discretion;
Custom or personalised 1:1 coaching work already delivered and accepted by you, where separately agreed.
This policy covers the Bloom mentorship programme only — not Enagic Kangen products, distributor agreements, or other third-party products, which are governed by their own providers' terms.
5. Abuse Prevention
We reserve the right to refuse a refund where fraudulent activity is suspected (for example, repeat purchase-and-refund patterns) or where our Terms of Use have been violated.
6. Your Statutory Rights
This policy is in addition to, and doesn't affect, your statutory rights as a consumer under UK law, including under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
7. Contact
Jennifer Davison, trading as Snapshots By Jenny / Bloom
Email: bloomxjenny@gmail.com
Privacy Policy
Last updated: July 2026
Introduction
We respect your privacy and are committed to protecting your personal data. This policy explains how Jennifer Davison, trading as Snapshots By Jenny under the brand name Bloom ("Bloom", "we", "us"), a sole trader, collects, uses, and protects your information in accordance with UK GDPR and the Data Protection Act 2018.
Contact for data queries: bloomxjenny@gmail.com
Information We Collect
Identity data: name, email address, phone number.
Transaction data: billing details and purchase history (payment card details are handled directly by our payment processor and not stored by us).
Technical data: IP address, browser type, device information.
Usage data: how you interact with the Website and mentorship platform, course progress.
Communications: messages you send us via email, DM, or contact forms.
We do not knowingly collect data from children under 13, and our Services are intended for adults.
How We Use Your Data
We use your data to provide access to the Services, process payments, communicate with you, improve our Services, and provide support. We do not sell your personal data.
Legal Basis
We process your data based on: performance of a contract (delivering what you've purchased), legitimate business interests (improving and running the Website), legal obligations (e.g. tax records), and consent where applicable (e.g. marketing emails, which you can withdraw any time by unsubscribing).
Cookies
We use cookies for site functionality, analytics, and — where you've consented — marketing and retargeting, including for Meta/Instagram ads. You can manage cookie preferences via your browser settings or our cookie banner.
Third Parties
We use third-party providers including payment processors, email marketing platforms, and hosting providers, who are required to comply with data protection law. If you choose to purchase or enquire about Enagic Kangen products through us, Enagic will separately process your data under their own privacy policy for order fulfilment and warranty purposes. We do not transfer your data outside the UK/EEA except where a service provider requires it, in which case we rely on appropriate safeguards such as Standard Contractual Clauses.
Data Storage and Security
Your data is stored securely, with appropriate technical and organisational measures in place to prevent unauthorised access, loss, or misuse. No online system is 100% secure, but we work to keep your data safe.
Data Retention
We retain data only as long as necessary to provide the Services and comply with legal obligations — generally for the duration of our relationship with you plus 2 years for tax/accounting records, or until you ask us to delete it.
Your Rights
Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at bloomxjenny@gmail.com — we'll respond within one month.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113 if you're unhappy with how we've handled your data.
Changes to This Policy
We may update this policy from time to time; the current version is always posted here with the date above.
Contact
Jennifer Davison, trading as Snapshots By Jenny / Bloom
Email: bloomxjenny@gmail.com